Business Insurance Carriers

 

When your organization has an insurance claim, it can be disruptive to your daily operations. Contact your insurance carrier at the number below as soon as possible. Calling the carrier directly allows for fastest service, especially when your loss occurs outside of business hours.

When reporting your claim, please provide the following information:

  • Insurance policy number
  • Date of loss
  • Facts surrounding the loss
  • Police and fire department information, if they have been involved
  • Driver, vehicle and witness information for auto claims

After your initial report, you should hear back from a claims adjuster within 24 – 48 hours. If you are not contacted within this time frame, or should you need additional advice regarding your claim, please contact your General Southwest agent at 480-990-1900. We are here to assist you throughout your claim.

CARRIER PHONE/EMAIL
 Acuity Ph: 800-242-7666   Fax: 888-880-9588
 AM Trust 866-272-9267
anaclaimsreporting@amtrustgroup.com (most claims)
amtrustclaims@grm-inc.com (work comp only)
 Atlas Financial 800-897-2551
firstreports@atlas-fin.com
Argonaut (CopperPoint) For Workers Comp claims, visit:
www.argolimited.com/claims/argonaut-claim-service/
 Auto-Owners 888-252-4626
Auto claims: mesa.southandwest.clm@aoins.com
Property/Liability: mesa.northandeast.clm@aoins.com
Work Comp Claims: workcompwest.clm@aoins.com
 Badger Mutual 800-837-7833
claims@badgermutual.com
 Berkshire Hathaway Auto & Property: 800-356-5750
Workers Comp: 800-661-6029
 BIS – Builders Insurance Services 800-362-4861
bistransact@insurancebis.com
 Capital Insurance Group – CIG 800-986-9974
claims_service_center@ciginsurance.com
 CIBA 818-645-1079
 CNA 877-262-2727
LossReport@cnaasap.com
 Conifer 800-459-1690
877-772-6148 (flood only)
 CopperPoint Workers Comp Claims:
Complete the First Report of Injury form
phone: 602-631-2300 (8AM – 5PM  M-Fri only)
email: reportaclaim@copperpoint.com
fax: 602-631-2888 or 800-231-1363
online: via customer portal www.copperpoint.com
Claims other than Workers Comp:
email: 6727Copperpoint@sedgwickcms.com
phone: 844-301-7681
 EMC 888-362-2255
phoenix.claims@emcins.com
 Employers WC 855-365-6010 (prior to medical treatment)
888-682-6671 (after medical treatment)
ecfroi@employers.com
 Gateway Specialty 314-631-5111
 Great American 800-545-4269
 Guard 888-639-2567
online: www.guard.com/
 Hanover 800-628-0250
Claims Other than WC: firstreport@hanover.com
Work Comp Claims: wcnewlosses@hanover.com
 Hartford Business Insurance: 800-327-3636
Personal Insurance: 800-243-5860
email: lossconnect@thehartford.com
online: www.thehartford.com/claims
C
OVID-19: www.thehartford.com/coronavirus/businesses
 Lancer Auto: 800-521-6155
Property: 844-526-2463
 Liberty Mutual 800-362-0000
CLClaimsReports@LibertyMutual.com
 Nationwide – Allied 800-421-3535
enewloss@nationwide.com
 Pekin 888-735-4611
 Philadelphia 800-765-9749 (Mon-Fri 8:30am-8pm ET)
800-765-9749 #3 (after hours)
claimsreport@phlyins.com
 Progressive 800-776-4737
online: www.progressive.com/claims/
 QBE 844-QBE-CLAIMS
 Secura ET/CT zones: 800-318-2136
MT zone: 866-356-7870
claims@secura.net
 Selective (Flood) (877) 348-0552 – Option 2
floodclaims@selective.com
 Selective (General Liability) Ph: (866)455-9969  Fax: (877)352-6541
email: CSVCENTER@Selective.com
online: www.selective.com (click “report a claim”)
 Selective (Workers Comp) Ph: (866)455-9969  Fax: (877)352-6860
email: WCFNOL@Selective.com
online: www.selective.com (click “report online”)
 Social Services Contractors Indemnity Pool 602-996-8810
 State Auto 877-722-5246
online: www.stateauto.com/Claims
 Travelers 800-238-6225
email: first.report@travelers.com
online: www.travelers.com/claims/report-claim/index
 Union Standard 800-444-0049 (workers comp dial x. 2200)
usigclaims@usic.com
 United Fire Group 800-343-9131
irnewclaims@unitedfiregroup.onmicrosoft.com
 US Assure 800-987-3373
 Zurich – Foremost 800-987-3373
 Unigard 844-QBE-CLAIMS